1. How is storage calculated in Postjamm?

Storage is calculated based on the total number of video minutes stored in your workspace.

This includes all videos and all versions uploaded inside your projects.

For example, if a project has three versions and each version is 10 minutes long, that project uses 30 minutes of storage.

2. Does Postjamm charge based on GB?

No. Postjamm does not calculate storage based on GB.

Storage is based on video minutes. This means you can upload high-quality video files without being charged based on file size.

3. Do older versions count towards storage?

Yes. Every uploaded version counts towards your total storage usage.

If you upload a new version, both the old version and the new version are stored in your workspace, so both count towards storage.

4. What happens if I reach my storage limit?

If your workspace reaches its storage limit, you may need to increase your storage before uploading more videos or versions.

You can do this from Settings → Storage management by increasing your storage minutes using the slider.

5. Can I increase storage without changing my plan?

Yes. You can purchase additional storage minutes without upgrading your full plan.

Go to Settings → Storage management, choose the total storage minutes you need, and complete the payment.

6. When will the additional storage charge be added?

When you increase your storage, you will be charged once at the time of upgrade for the additional storage selected.

After that, the additional storage cost will be added to your monthly billing cycle and included in your recurring subscription amount.

You can view the additional storage cost separately on the billing page.

7. Can I see how much storage I have used?

Yes. Postjamm shows storage usage in multiple places:

• Top navigation for overall workspace usage
• Folder level for total usage inside a folder
• Project level for total usage inside a project, including versions
• Billing page for used and remaining minutes

8. What is included in the Team plan?

The Team plan includes:

• 5 team members
• 0 collaborators
• 500 mins of storage

This plan is suitable for teams that only need internal workspace access.

9. What is included in the Team Plus plan?

The Team Plus plan includes:

• 10 team members
• Unlimited collaborators
• 1000 mins of storage

This plan is suitable for teams that work with external editors, freelancers, agencies, or clients on specific projects.

10. Can I update my billing details or view invoices?

Yes. You can view past invoices and update billing details from the billing page.

Postjamm uses Razorpay for payment collection, so invoice and billing-detail actions will be handled through Razorpay.